Chapter 1: What is Conversational Design?

• Introduction to Conversational Design: Imagine talking to a computer like you talk to a friend. That’s conversational design!
• Why It Matters: Learn how it helps us interact with technology easily.
• Key Terms: Chatbots, Voice Assistants, User Experience (UX).

Chapter 2: Meet the Conversational Designer

• Who They Are: Discover the people who create these friendly computer conversations.
• Skills Needed: Creativity, empathy, and a bit of tech knowledge.
• A Day in the Life: What does a conversational designer do every day?

Chapter 3: Designing for Different People

• Understanding Users: Why it’s important to know who will use the chatbot.
• Inclusivity: Making sure everyone can use the technology, no matter their age or ability.
• Examples: How different designs work for kids, adults, and seniors.

Chapter 4: How It Works Behind the Scenes

• The Technology: Learn about the tech that makes chatbots work, like AI and machine learning.
• Natural Language Processing (NLP): How computers understand human language.
• Building Blocks: The steps to create a chatbot, from idea to final product.

Chapter 5: Making Technology Fun and Helpful

• Engaging Conversations: How to make chatbots interesting and enjoyable.
• Practical Uses: Examples of chatbots that help with homework, games, and more.
• Feedback Loop: How chatbots learn and improve over time.